| # | Module | Solution | Functionaities | Monthly fee/user (US$) | Who needs it? |
|---|---|---|---|---|---|
| 1 | ORGANIZATIONALÂ SETTING UP | Digitalization of organizational structure and user account | Set up any model, organizational structure from simple to complex, create user groups and grant user access permissions. | FREE | System Admin |
| 2 | MESSAGING | Control all internal communication information | Allow sending text messages, multimedia, images, data files; highlight important messages; set up automatic reminder chat bots; user interaction permissions; ELIMINATE the habit of using other distracting communication channels, mixing personal and company matters; full control over employee account management; organization’s information security. | $1.0 | All employees |
| 3 | CALLLL CENTER | Setup call center, routes, extension | Set up a multi-purpose telephone switchboard: sales, communication, customer satisfaction surveys… | $5.5 | Sale Managers |
| 4 | CALL DYNAMICS | Call center for every employee | Employees use the multi-purpose telephone switchboard for sales, communication, customer satisfaction surveys…; they can also track call history, charges, and customer and employee directories. | $5.5 | Sales, Marketing, Customer Service employees |
| 5 | CRM DATABASE | Customer data warehouse | Allow managers to: - Create, update, and store detailed information about customers, partners, and create data sources for use in other modules. - Allocate customer group lists for each responsible employee. | FREE | Sale Managers |
| 6 | CRM DYNAMICS | Digitize all interactions with customers and sales | Module for direct sales employees, including functions: Add new, edit, update customer profiles, interact (via phone or in person), sell, analyze, and statistics on employee interactions with customers. | $2.5 | Sale Representatives |
| 7 | CRM 360 | Automatically analyze customers & sales | Allow managers to view comprehensive and detailed reports on the number of customers, customer interactions by employee, sales volume by employee, call duration tracking (if interacting via phone), order lists… for convenient monitoring, management, and coordination. | $1.0 | Sale Managers |
| 8 | HRÂ FOR MANAGER | Establish personnel operating regulations | Set up flexible human resource policies applicable to the business (annual leave days, sick leave, overtime wage policies, work shifts, regulations…). | FREE | HR Managers |
| 9 | HR FOR SUPERVISOR | Approve employee requests | Managers approve employees’ business trips, leave requests, and overtime work schedules. | $0.5 | Division Supervisors |
| 10 | SUPERVISING TEAM | Supervisor check in/out for staff | Supervisors use their smartphone to check in/out, register/approve leave request, register/approve OT for Staff who don’t have a device. | $2.0 | Division Supervisors |
| 11 | HR FOR EVERYONE | Self-operate daily human resources operations | All employees perform timekeeping based on actual working hours, view work schedules, check annual leave quotas, and request leave, overtime, or additional hours. | $1.5 | All employees |
| 12 | HR SPECIALIST | Digitize personnel files, calculate salaries in a minute | Manage personnel files and salary management for all employees in the company. | $14.5 | C&B Employees |
| 13 | MY 360 | Employees self-monitor their own profiles and HR activities | Each employee self-manages their own personnel files and salary. | $1.0 | All employees |
| 14 | RECRUITMENTÂ MANAGEMENT | Recruit suitable personnel with minimum cost | Set up and manage the entire recruitment process: create job postings, application rounds, create assessments (incorporating desired training content) for each round, score assessments, collect results, notify candidates of outcomes, contact and invite for interviews. | $10.5 | Recruitment Employees |
| 15 | JOB APPLICANT | Applicant applies for jobs | Candidates fulfill the requirements for each round of the applied position. | FREE | Candidates |
| 16 | PRODUCT PROFILE | Digitize product and asset records | - Set up and digitize input product-asset data to manage inventory. - Track the list and information of created products-assets. | FREE | Inventory Employees |
| 17 | INVENTORY CLERK | Manage Inbound - Outbound - Inventory | - Warehouse entry for established products-assets. - Warehouse exit for products-assets that have been entered. - Re-entry or internal transfer for products-assets that have been exited. | $5.5 | Inventory Clarks |
| 18 | INVENTORY AUDIT | Inventory audit | Set up inventory audit schedules, perform audits to count the remaining quantity of products-assets in the warehouse. | $1.0 | Inventory Employees |
| 19 | CXM MANAGER | Customer experience management | Set up forms for customers to easily provide feedback on services/support requests; set up and manage customer care/support processes; create customer satisfaction surveys using NPS (Net Promoter Score). | $2.0 | CX Managers |
| 20 | CXM DYNAMICS | Follow through incident cases | Employees receive customer error/incident reports, provide support, and update support information in real-time. | $2.0 | Customer Service Employees |
| 21 | FINANCE MANAGEMENT | Cash flow management (advance, receipt, expenditure) | Register advances, payments, digitize income and expenses,… | $2.0 | CFO |
| 22 | FINANCE DYNAMICS | Self-manage finance | Manage income and expenses, approve advances, payments,… | $0.5 | All employees |
| 23 | DOCUMENTS MANAGEMENT | Document and record management | Digitize and schedule reminders for company and employee documents with expiration dates. | $1.0 | All employees |
| 24 | DIGITAL RESOURCE | Aggregate digital resources | Aggregate and categorize digital resources in various formats such as videos, PDF files, images,.. | $1.0 | All employees |
| 25 | TASK MANAGEMENT | Manage task allocation using SCRUM methodology | Manage task assignments, real-time progress updates; easily track and manage job categories. | FREE | Division Managers |
| 26 | TASK DYNAMICS | Implement daily protocol | Employees receive tasks, plan daily meetings, update real-time progress; easily track and manage their own and other team members’ job categories. | $1.0 | All employees |
| 27 | APPROVAL MANAGER | Set up apporoval processes | ADMIN: Set up approval processes. | $1.0 | Division Managers |
| 28 | REQUEST APPROVAL | Follow through approvel processes | EMPLOYEES: Submit approval requests and perform approvals (in cases where employees are assigned as approvers according to the process). | $1.0 | All employees |
